- See if the ticket is waiting for information from you => Please provide it.
- Has had no activity at all => Perhaps you could elaborate on your request, or add details
- Is no longer needed/wanted => Please close it
- Could perhaps be better filed somewhere else. In particular, bodhi, fas, websites and pkgdb all have their own trac instances. You’re likely to get more attention from their developers there than in the infrastructure trac => Refile and close the infrastructure ticket.
Thanks for your consideration.